Concepts of Management

LECTURE TOPICS (with the number of hours) – learning content

Part I. Basic Concepts of Management – An Overwiew

Lecture 1 (6h) – Introduction to Management - Concept

Traditional and contemporary meaning of Management

Definitions of Management

Nature or characteristics of Management

Is Management a Science or an Art? What are the functions/process of management?

Basic terms and definitions connected with traditional and contemporary concepts of Management

Lecture 2 (4h) - Introduction to classical management concepts, starting from scientific management through administrative approach to social approach in management

Lecture 3 (2h) - Presentation of situational approach and system approach in management

Part II. Modern Concepts of Management

Lecture 4 (6h) - Presentation of concepts of management based on process and objectives, including: Management by Objectives (MBO), Reengineering - BPR (Business Process Reengineering) , Lean Management , Benchmarking, Outsourcing or Offshoring, with practical examples.

Lecture 5 (2h) Presentation of concepts of management based on time and customer relations with practical examples such as TBM (Time Based Management) and CRM (Customer Relationship Management) for Customer-Oriented Business.

Lecture 6 (2h) Presentation of concepts of management based on quality: TQM (Total Quality Management) and Continuous Improvement (CI).

Lecture 7 (4h) Presentation of concepts of management based on knowledge: knowledge and competences management, intelligent and learning organization. General systems thinking approach in management.

Lecture 8 (2h) Introduction of virtual and network organizations concepts of management.

Lecture 9 (2h) Presentation of concept of social responsibility in organization (CSR).

Main literature:

1. Robert Kreitner, Management, 11th ed., Cengage Learning, 2008.

2. Ricky W. Griffin: Fundamentals of Management, 8th ed., Cengage Learning, Boston, 2016.

3. Tim Hannagan, Roger Bennett: Management: Concepts and Practices, 5th ed., Harlow: Prentice-Hall, 2008.

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1. Marlon Dumas ed. [and others.]: Fundamentals of Business Process Management, Heidelberg: Springer, 2013.

2. Andrew J. DuBrin: Essential of Management, 9th ed., South-Western College Pub., Ohio 2011.

3. Ramon J. Aldag, Timothy M. Stearns: Management, South-Western College Pub., Ohio 1987.

4. Michael Hammer, James Champy: Re-engineering the Corporation: A Manifesto for Business Revolution. Collins Business Essentials, 2003.

5. Torben Pedersen ed.[and others.]: Orchestration of the Global Network Organization, Bingley, England : Emerald; 2014.

The lectures will be conducted in a face to face form (room 0.104).

The exams will be conducted in a remote form on both dates via PEGAZ-Exam platform.